LIS Integration Specialist- US Remote
Employment Type: Full-Time
The LIS Implementation Specialist will be part of a dynamic Technical Solution Services team within Leica Biosystems (LBS). This person will work closely with customers to define, configure, test, train, document and support LIS interfaces for the Leica product portfolio. In addition, this person will participate in strategic initiatives for LIS Integration process improvements as it relates to Leica product portfolios. This position involves extensive interaction with other roles within Leica including Sales, Technical Support, the Business Units and Applications Specialists.Major Responsibilities:? LIS Subject Matter Expert for Leica product portfolio. Report writing Participate as project team member for Leica Interface implementations while adhering to FDA and regulatory guidelines governing medical devices Work with customer and team to define customer requirements and required work flow Document customer requirements Develop or configure interface to meet the requirements Develop and execute test plans with customers Develop site documentation and train Technical Support on the interface Train the customer sites on troubleshooting interface issues Provide technical support when escalated from the Technical Support or Applications Specialist teams Develop and execute LIS Integration strategies across Leica Pathology Imaging product platforms Conduct presentations remotely via WebEx or at customer?s site Support large regional team efforts by serving as a technical liaison between the customer, the Sales Unit, and the Business Unit to advance deals involving LIS integration components
Job Requirements Qualifications
B.S. Degree, preferably in Management Information Systems (MIS) or Computer Science
Knowledgeable on HL7 and application interfacing with the major Laboratory Information System/Laboratory Information Management System vendors
Experience in analyzing customers' business needs and Laboratory product/system integration objectives to deliver an application configuration in products to meet customers' needs
Experienced in resolving customer problems and providing a high level of customer satisfaction?
Minimum of three years in similar role
Superior verbal and written skills
General IT knowledge?
High level of SQLServer proficiency?
Extensive problem solving experience
Technical writing skills
Project implementation experience
Experience with creating and completing QA test plans
Understanding of medical technology
Understanding of Lab workflow
Experience with java programming
LIS implementation experience
Practice in estimating time frames, quality and quantity of tasks required to successfully implement project
Experience in following, maintaining, and improving the implementation methodology
SoftDx, Cerner, EPIC, Sunquest and/or other Anatomic Pathology LIS experience is a plus.
Experience with Azure and cloud data storage
Limited travel to customers and Leica office locations and for meetings.
This is a work from home position.
Competencies/Behaviors:? Strongly self-directed with proven time management skills Solid organizational and prioritization skills with a passion for providing superior service Exhibits professionalism in customer interactions Demonstrated ability for problem solving? Able to demonstrate ?out of the box? thinking
Internal Relationships:? Application Specialists Workflow Analysts Sales managers and representatives? Service Marketing Business Units Commercial Operations Customer Support/TAC
External Relationships: Existing and Potential Customers (IT, Pathologists, Chief Technology Officers, Laboratory Directors) LIS Vendors and Development Consultants Health care facility associates (laboratory, procurement, C-Suite, convention and regional associations).?
Physical Demands & Working Environment:The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.?Physical demands: While performing the duties of this job, the employee is occasionally required to walk, sit, stand, use hand to finger, handle or feel objects, tools, or controls; reach with hands and arms; balance, stoop, bend, talk and hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: While performing the duties of this job, most work is in an office environment setting. Lighting and temperature are adequate. The noise level in the work environment is usually quiet to moderate.May be requested to work overtime and weekends for special projects and?customer support.Diversity & InclusionAt Danaher, we are dedicated to building and sustaining a truly diverse and inclusive culture. These are not just words on a page?Diversity and Inclusion is a top priority for the company, and it ties deeply to each of our core values. Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
Associated topics: h/w test engineer, hardware test, qa, quality assurance, schema, test, test engineer, test hardware, troubleshoot, verify
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