Non-Intrusive Inspection System Field Service Representative Level - New York

  • New York, NY

Compensation

: $40,500.00 - $64,540.00 /year *

Employment Type

: Full-Time

Industry

: Customer Service/Call Center



Non-Intrusive Inspection System (NIIS) Field Service Representative (FRS) Level 3 - 18691

Position Location Abu Dhabi, UAE

Huntington Ingalls Industries - Mission Driven Innovative Solutions Inc. provides mission-critical engineering and technical service to Information Technology, Federal Civilian, and National Security, Aerospace & Defense and International government and commercial customers at over 100 locations worldwide.

HII-MDIS is currently seeking Non-Intrusive Inspection System (NIIS) Field Service Representatives (FSR) Level 3 to work in the United Arab Emirates (UAE).

Duties and Responsibilities (to include but not be limited to the following):

The NIIS FSR Level 3 is a subject matter expert (SME) and responsible for maintenance, repair, supply support, and operational training for NIIS? located at multiple regional locations in country. Perform preventive and unscheduled maintenance, repair, operations, and supply support for the NIIS, NIIS platform, and ancillary equipment.

  • Installs, maintains, modifies, tests, troubleshoots, and repairs NIIS equipment to both hardware and software components.

  • Performs hardware and software upgrades

  • Perform preventive maintenance on NIIS equipment, following a Preventive Maintenance Checks and Services (PMCS) schedule.

  • Uploads and tracks supply and maintenance actions in a Government provided Logistics Information System (LIS).

  • Ensuring accurate data is entered into the LIS in order to track:

  • System performance

  • Contractor performance

  • Configuration Management

  • System Locations

  • Inventories

  • Work Orders

  • Operational Readiness

  • Support local, regional, and theater-wide exercises.

  • Provide technical and operational training as required

  • Host Government representatives conducting site visits and inspections

  • Qualifications and Experience:

    Required ?

  • A minimum of five (5) years? experience providing sustainment support to complex equipment, 3 of which is directly related to x-ray or NIIS equipment.

  • A minimum of three (3) years? experience serving as a technical lead, providing supervisory oversight to other technical personnel.

  • Experience in scheduling and providing deployment and exercise support.

  • Candidate must be a U.S. citizen, possess a Secret Security Clearance, possess or able to obtain a U.S. Passport and U.S. and International Drivers License?s.

  • Must be able to walk, stoop, bend, climb, and lift 50 pounds.

  • Preferred ?

  • Ten (10) years? experience providing sustainment support to CBRN equipment, 7 of which is directly related to x-ray or NIIS equipment

  • Five (5) years? experience serving as a technical lead, providing supervisory oversight to other technical personnel.

  • Experience in developing complex maintenance schedules to support operations, deployments, and exercises.

  • U.S. Military service veteran or experience working with the U.S. military and interfacing directly with uniformed military personnel, understanding military protocol and Chain of Command.

  • Security:

  • An active Security Clearance at the SECRET level or higher is required

  • All candidates will be subject to a pre-employment background investigation and drug screening per HII requirements

  • Huntington Ingalls Industries is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.


    Associated topics: answer, associate, call center representative, call center specialist, clerk, csr, customer service representative, customer service specialist, product support, service

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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