Associate Computer Support

Employment Type

: Full-Time

Industry

: Electronics/Semiconductors



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Job Description:

Summary

Provides troubleshooting assistance and ticket resolution for personal computer users.

Essential Job Functions

  • Supports computer users with installation of hardware/software and networking components to meet personal computer needs.
  • Diagnoses and troubleshoots problems with individual or multiple computer systems in order to maintain proper functioning; resolves issues including contacting and assisting vendors.
  • Conducts diagnostic reviews and produces error reports as requested by customers in order to identify and correct any problems.
  • Assists with computer studies, projects, and implementation of policies throughout area of assignment.
  • Assists in the design and development of standardized operational management reports in order to identify issues or monitor computers.
  • Researches, analyzes, and provides hardware/software quotations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment.
  • Basic Qualifications

  • High school diploma or G.E.D.
  • Two to four years of personal computer support experience
  • Experience working with personal computer hardware, software, and terminology
  • Experience working with computer systems and local area networks
  • Other Qualifications

  • Good computer skills
  • Good organization skills
  • Good problem solving skills
  • Ability to maintenance computer operating systems
  • Ability to install, remove, or repair basic computer systems
  • Ability to operate computer peripherals including monitors, printers, and scanners
  • Work Environment

  • Office environment


  • Associated topics: architecture, cad, cadence, design, engineer ii, engineer iv, hardware designer, pc, schema, vlsi

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