System/Desktop Support Engineer (100k) Summary: A tech focused hedge fund in NYC is looking to add a desktop support engineer to their systems support team. This team is responsible for supporting the complete user environment, facing off with anyone from developers to business users. This engineer will work in a dynamic role handling issues including; networking, Virtualization, Windows, Linux, Windows Server, Exchange, automation. A successful engineer in this role will have a passion about technology in and out of a work place environment, and a want to learn and grow in the tech community, and will need to have a customer service mindset as they are responsible for the user experience. Responsibilities: Act as point of contact for Windows and Linux systems support and maintenance for all users Ensure delivery of new technologies deployed to end users Actively troubleshooting and resolving of hardware, software, OS, and network related issues Maintaining customer service standards Handling additional responsibilities based on skillsets Requirements: Bachelor s degree (preferred to be in a computer science, or tech related field) Experience with facing off with users and customer service Understanding of Networking and systems technologies Experience in Windows (Active directory, Exchange Server, Basic troubleshooting) Knowledge of, or experience with scripting including PowerShell, Python, VB, Bash etc. Knowledge of, or experience with Linux/Unix Demonstrated passion for technology Position offers highly competitive compensation and benefits - provided by Dice
Associated topics: assist, assistance, front desk, help, information technology analyst, support specialist, technician, technician iii, technician iv, technology
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.
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