Coordinate and monitor inbound/outbound traffic regarding transportation of cargo in & out of the U.S. as well as coordinate & maintain trading operations
ESSENTIAL JOB FUNCTIONS
Oversea ocean in/outbound operation and provide customer services Provide exceptional customer services Monitor/update in/outbound schedules (A/W & MLB) Provide daily follow up to in/outbound accounts (tracing reports twice a day, including weekends if needed) via phone and/or e-mail Monitor cargo data to confirm it is valid prior to sending notifications to customers Coordinate trucking (dispatching, tracking, tracing, prevention of detention/demurrage/Chassis and other charges) Coordinate warehousing, storage, additional trucking, and final delivery to customers facility
Provide inland transportation services Provide daily operational service including truck dispatch of inland transportation Daily communication with tuckers, shippers, customers and brokers Support managers to prepare for RFP Research rates, routes, truckers for new customers
Create monthly reports for A/R and A/P to both local and overseas agents Process all A/R and A/P invoices Create reports for accounting departments Follow-up on aging invoices with customers Prepare GLOVIS Korea settlement reports; reconcile data weekly and monthly Provide support for all administrative tasks from management as needed
Support trading operations Monitor and handle of in/outbound trading cargoes Daily communication with trading clients, vendors and overseas agents Prepare for letter of credits with bank(s) and responsible parties
All other duties as assigned Provide general administrative support to manager and department. Assist with projects and contracts.
EDUCATION / EXPERIENCE
High school diploma or equivalent required with 4 years experience in freight forwarding required, or
Bachelor s Degree (in Supply Chain or Logistics preferred) with a minimum of 2 years experience in logistics or freight forwarding required
Excellent written and verbal communication skills in both English and Korean are required due to extremely high volume of communication with customers/vendors in Korea
Proficient with computers and able to navigate through database systems
Must have working knowledge of MS Excel, Word, PowerPoint, Outlook
Ability to complete tasks with minimal supervision is required
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Typical office environment with low level noise exposure.
Position is based out of the Irvine Headquarters
Communication with employees and field partners will be primarily conducted via phone and email.
Overtime, after hours and extended hours including some weekend work may be required.
Lifting: Ground to Waist Lift (Frequently) up to 2 lbs. Ground to Waist Lift (Rarely) up to 10 lbs.
Carrying: Front Carry (Rarely) 25 ft., carry up to 10 lbs.
Pushing/Pulling: Dynamic Pushing and Pulling (Rarely).
Ambulatory Activity: Standing/Walking (Occasionally) Sitting (Continuously) long periods of sitting required at a desk and/or in front of a computer Squatting/Stooping/Kneeling: (Rarely) to as low as ground level while cleaning or picking up products Repetitive use of hand/grasping: (Occasionally) light to forceful manipulating/grasping of product, writing and typing.
Reaching: (Occasionally) up to 32 inches in front of body at floor to 60'' heights while reaching for product.
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Management reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.