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Responsibilities:
Retail Sales Associates are accountable for achieving monthly sales targets, set by their store manager. The Retail Sales Associates must display, have knowledge of and participate in store promotions, programs, and products. Retail Associates must stay well-informed of the current trends of key competitors in the wireless industry. Above all, retail sales associates must have the ability to connect and build rapport with prospective and current customers in order to provide superior customer service. Sales associates will perform other miscellaneous duties as assigned, but the primary function is providing customers with a fantastic experience and meeting their wireless needs with knowledge of our products and solutions. Other responsibilities include:

  • Build consumer confidence with knowledge of core programs, products and solutions
  • Retain knowledge and ability to describe merchandise, explain functionality, and features
  • Assists with and participates in marketing efforts to solicit new business, including but not limited to outbound calling, social media, and promoting the brand inside and outside the store/retail location
  • Maintains the aesthetic appeal of the store, including the back room, restrooms and individual work areas according to compliance guidelines
  • Process transaction through store point of sale system
  • Remain current on sales and promotions, policies regarding payment and exchanges and security practices
  • Complete training as requested by the company to enhance or supplement sales efforts, product knowledge and promotional efforts
  • Follow company code of ethics and compliance with every transaction.

Qualifications:

  • The desired candidate must possess the following qualifications and attributes:
  • High School Diploma or equivalent
  • Professionalism
  • Previous sales experience a plus
  • Self-reliance to perform on an incentive based compensation structure
  • Excellent communication skills 
  • Enthusiastic, energetic, personable and friendly disposition
  • Ambitious, hardworking and passionate about the wireless industry
  • Good listening skills to utilize for selling and training
  • Organized with great follow-up skills
  • Willing to work evenings, weekends and holidays
  • Bilingual in Spanish and English is a plus


* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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