Kohl's - Seasonal Retail Sales Associate

Employment Type

: Full-Time

Industry

: Sales



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Provides a rewarding shopping experience by driving merchandising, replenishment and sales floor operations. Do you love . . . working in a fast-paced, ever changing environment? Are you energized by . . . delivering best in class merchandise presentations? Do you enjoy . . . being a knowledgeable product expert?

ACCOUNTABILITIES

EXECUTES WORKLOAD AND DISTRIBUTES TASKS TO SUPPORT THE CUSTOMER EXPERIENCE

* Merchandises fixtures according to presentation guidelines

* Executes and maintains store visual presentation standards

* Assist in freight processing/receiving operations in accordance with Kohl's best practices

* Maintains store pricing/signage in accordance with guidelines

* Follows Kohl's best practices and participates in Kohl's programs

* Replenishes sales floor following capacity and sizing guidelines

MODELS A CUSTOMER FIRST APPROACH TO DRIVE SALES

* Delivers the highest level of customer service through effective problem solving

* Accurately and efficiently processes customers' requests and transactions

* Engages with customers to identify specific needs

SUPPORTS STORE OPERATIONS TO DRIVE THE BUSINESS

* Maintains all back-stock areas according to best practices

* Conducts prices changes, call backs, transfers and inventory tasks

* Maintains fitting room, sales floor and work areas to Kohl's standards

* Implements product protection and loss prevention programs

* May be required to execute store opening/closing/overnight procedures on a regular basis as a key holder

* Completes other duties as assigned, which may include, but are not limited to: fitting room, housekeeping duties, stock room organization and other tasks as assigned

* Assists customers with selection of appropriate merchandise

TRAINS ASSOCIATES TO MAXIMIZE PERFORMANCE

* Provides timely feedback on sales floor operations to Outlet Store Manager

* Trains sales associates on selling floor operations and best practices

QUALIFICATIONS

REQUIRED

* Effective verbal and written communication skills

* Ability to work as part of a team and interact effectively with others

* Basic math and reading skills, legible handwriting and attention to detail

* Basic computer skills

* Adherence to Kohl's policies and procedures

* Regular attendance is required

* 18 years of age or older

PREFERRED

* Prior experience in sales, customer service or other similar work with the public

* Prior experience working with a team

SPECIAL REQUIREMENTS

* Ability to spend up to 100% of work time standing or moving about the store. Physical activities include bending, stooping, lifting, climbing, carrying, walking and/or reaching on a frequent basis

* Ability to lift 50 pounds on an occasional frequent basis - greater than 50 pounds = one associate per 50 pounds

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