Road Supervisor

Medical Transportation Management in Austin, TX

  • Type: Full Time
position filled
Consider a Career at MTM From entry level customer service positions, to challenging technology and leadership roles, MTM offers a wealth of employment opportunities.
Our corporate culture promotes healthy living, excellent work-home life balance, and strategic career advancement opportunities in a rewarding work environment where you will make a positive impact in your community and beyond.
In particular, MTM is committed to providing physical activity and wellness opportunities for our employees, and we have been recognized as a Gold Level Recipient of the American Heart Association’s Fit-Friendly Worksites Recognition program.
As an employer, MTM offers excellent benefits and welcomes diversity; we are an affirmative action and equal opportunity employer.
We invite you to apply for any of our open positions and look forward to providing you an opportunity to develop your career as a member of our team.
If you can't find what you are looking for, please check out our affiliate Ride Right for more opportunities.  The Road Supervisor is responsible for ensuring all fleet operations meet company standards and are in compliance with all governmental or regulatory standards.
Ensure efficient mechanical operation and appearance of each vehicle is maintained.
Monitor all accident and injury investigations.
Monitor comments and complaints of passengers regarding service, especially feedback regarding the safety of passengers.
Ensure all daily routes are supplied with drivers.  Develop utilization reports to establish cost effective routes and schedules to meet the needs of the customer and client. This position is an MTM Transit position located at our office in Austin, TX - North. Responsibilities: * Oversee on time performance measures of drivers, monitor driving and safety practices of drivers daily * Provide oversight of fleet maintenance program * Respond and coordinate data and photo collection at accident and incident scenes * Investigate and assist with accident determination * Assist drivers with questions, customer assistance and overall on the road support * Assist customers with information and complaint resolution * Provide management with reports to assist with the evaluation of route and schedule effectiveness * Perform additional duties as assigned or required Minimum Qualifications: * High school diploma or G.E.D.
equivalent * Bachelor’s Degree (or equivalent combination of education and experience) in a related field preferred * Must possess a valid driver’s license * Must be able to pass DOT physical and pre-employment drug/alcohol screening * No suspensions, DUI, or More than 1 citation in the past 5 years * Must pass criminal background check * Ability to maintain high level of confidentiality * Regular attendance is required Competency Based Qualifications: * Experience working in a supervisory role preferred * Knowledge of DOT and FTA safety regulations preferred * Thorough knowledge of accident investigation preferred * Knowledge of Safety and training practices and procedures * Ability to communicate, teach and mentor employees * Must be able to demonstrate conflict resolution skills * Quick to process information and make adjustments or recommendations * Skills in the use of computers, including Microsoft Word, Excel and other Microsoft applications What’s in it for you? * Paid vacation * Holiday Pay * Health and Life Insurance Plans * Dental and Vision Plans * 401(k) * Training Development * Casual Dress Environment * Scholarship Program *These benefits may not be available at all locations qual Opportunity Employer: MTM is an equal opportunity employer.  MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.  If you are in need of accommodations, please contact People & Culture at (636) 561-5686 or

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