End User Computing Specialist

Employment Type

: Full-Time

Industry

: Miscellaneous



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Major purpose:
Provide end-user computing support to the general user community. The individual in this position has the responsibility to carry out assigned tasks including new user equipment setup, addressing to all assigned IT support tickets, imaging computers.
Major functions:

KEY RESPONSIBILITIES
Hardware break/fix (including PCs, laptops, workstations, printers and other peripheral devices
PC imaging
Installation/removal of hardware (disk drives, adapter cards, printers, memory, etc.)
Installation/removal of software (e.g. MS Office, Adobe Acrobat, etc.)
New PC/laptop/workstation setup (disk imaging) and installation
PC/laptop/workstation removal and disk-image backup
Basic application support
Responsible for maintaining reasonable and acceptable attendance
Responsible for performing job duties in a manner consistent with L3Harris Code of Ethics and Business Conduct
Responsible for working a manner consistent with established safety rules and regulations and the use and maintenance of required personal protective equipment
Performs job duties in accordance with approved procedures established in support of Sarbanes-Oxley regulations.

MINIMUM REQUIREMENTS
Associate's Degree required but Bachelor's Degree strongly preferred
A minimum of two years broad-range of experience in supporting PC hardware, peripherals such as printers and scanners, and common software applications.

ADDITIONAL/SPECIAL SKILLS
Knowledge of basic networking concepts and technologies (e.g. DHCP, DNS, TCP/IP, Microsoft networking concepts, etc.) is desired.

WORK ENVIRONMENT
Works in a normal office environment, but must have physical ability to crawl under desks to install equipment, lift and carry up to 50lbs

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