Analytic Consultant / Analytics and Business Systems

SCORE Silicon Valley in Charlotte, NC

  • Type: Full Time
position filled

Job Description


Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as “Personal Cell” or “Cellular” in the contact information of your application.

At Wells Fargo, we want to satisfy our customers’ financial needs and help them succeed financially. We’re looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you’ll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services, Marketing and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.


The Payments, Virtual Solutions, and Innovation (PVSI) team includes Operations, Consumer Credit Card, Retail Services, Consumer Deposits, the Innovation Group, Treasury Management, Merchant Services and Wells Fargo Virtual Channels and the professional services teams that partner with these businesses. PVSI's focus is on delivering the next generation of payments and deposit capabilities and advancing our digital and online offerings to design new customer experiences and products. Our guiding principles are to start with the customer, move faster, and partner effectively.

Wells Fargo Deposits Products Group (DPG) is seeking a high caliber individual to join its Debit and Prepaid Card Analytics team as an Analytics Consultant 4. This person will be responsible for critical business analysis, participating in key strategy discussions, and focusing on portfolio and customer analytics in support of business objectives. For example, the successful candidate will be responsible for working with the Debit and Prepaid Card Marketing Program Managers to assist them with key business questions, product analysis and campaign strategies. This role will be required to develop actionable and insightful analysis and to effectively communicate comprehensive business recommendations to multiple audiences.

The successful candidate will:

  • Lead the technical build-out and/or support of databases, query tools, BI tools, dashboards that enable analysis, modeling and /or data visualization, specifically using MicroStrategy and SAS
  • Collaborate with business partners to identify strategic business opportunities, product enhancements or customer segmentation through analysis to grow the debit card and Specialty Products & Services portfolios.
  • Translate business requirements into metrics and analysis providing recommendations, insight, and understanding of our products and services.
  • Provide in-depth analysis on debit card and fee based services customers using various data mining approaches in areas such as new product development, customer profitability, attrition, and financial performance
  • Interpret and present results and recommendations to management.
  • Manage and prioritize multiple projects with varying complexity.
  • Explore trends in the business using various data mining techniques to create actionable insight, both proactively and in response to product manager’s requests.
  • ** Preference for position to be located in one of the posted locations; however, consideration may be given to candidates within the designated Wells Fargo footprint.



    Required Qualifications
  • 6+ years of experience in one or a combination of the following: reporting, analytics, or modeling; or a Masters degree or higher in a quantitative field such as applied math, statistics, engineering, physics, accounting, finance, economics, econometrics, computer sciences, or business/social and behavioral sciences with a quantitative emphasis and 4+ years of experience in one or a combination of the following: reporting, analytics, or modeling


  • Desired Qualifications
  • Extensive knowledge and understanding of research and analysis
  • Strong analytical skills with high attention to detail and accuracy
  • Excellent verbal, written, and interpersonal communication skills
  • Financial services experience
  • 5+ years of SQL experience
  • 2+ years of SAS experience
  • Excellent verbal, written, and interpersonal communication skills
  • Extensive knowledge and understanding of research and analysis
  • Ability to translate and present complex data in a manner that educates, enhances understanding, and influence decisions
  • Ability to translate and summarize complex data into understandable, actionable information and recommendations
  • Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
  • Ability to identify inefficiencies, opportunities to streamline business processes, and implement change
  • Ability to influence and collaborate at all internal organizational levels
  • Outstanding problem solving and analytical skills with ability to turn findings into strategic imperatives


  • Other Desired Qualifications
  • Act as an internal consultant between technology and business groups
  • Ability to test and document processes
  • MicroStrategy Experience:
  • Experience in creating MicroStrategy Visual Insight Reports and dashboards
  • Experience in creating Microstrategy Cubes and worked on all schema and public objects
  • Understanding of Microstrategy VLDB Settings and how to use them to optimize query performance
  • Excellent working knowledge of SAS (i.e. Experience in PC SAS/SAS Enterprise Guide/ SAS Unix, Batch Scheduler – CRON)
  • Excellent working knowledge of SQL (preferably in a Teradata environment) and data mining skills
  • Ability to think creatively and innovatively by using Excel and PowerPoint to produce actionable and profitable insights through analytics
  • Knowledge and understanding of Deposit, Debit Card, Pre-Paid Card, and other consumer bank products and services including an understanding of the underlying processes and systems supporting banking businesses and customers



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