Innovative Solutions. World Class Support. Constantly growing in response to the needs of our customers in all sectors and verticals, SHI has transformed itself from a $1 million \"software-only\" regional reseller into a $10 billion global provider of information technology products and services. From software and hardware procurement to deployment planning, configuration, data center optimization, IT asset management and cloud computing, SHI offers custom IT solutions for every aspect of your environment. Privately-held and under the guidance of our current ownership since 1989, SHI has experienced tremendous growth in size and scope through neither merger nor acquisition. Our organic growth and two decades of stability are a direct result of backing a highly-skilled and tenured sales force with software volume licensing experts, hardware procurement specialists and certified IT services professionals. Headquartered in Somerset, NJ, SHI supports their clients from over 30 offices throughout the U.S., Canada, the U.K., Germany, France and Hong Kong. SHI s goal is to foster long-term, mutually-beneficial relationships with its customers and partners, every day. What SHI Can Offer:
SHI has an exciting opportunity in the Enterprise Inside Sales department as an Inside Sales Operations Admin. This is an entry level position who will assist with a variety of tasks in support of Inside Sales, some of which are outlined below. This position will be reporting to our HQ 290 location.
The responsibilities include but are not limited to: Assisting with CRM data and physical file cleanup Fielding SHI.com requests and forwarding to correct sales teams Requesting information from vendors, such as invoices, pricing and order status Processing overflow work from the sales team or operations, such as placing orders, working on Renewal Opportunities, creating vendors and parts for AX Forwarding Ariba Mods, handling Warehouse voicemails, and other duties as requested Order entry, receiving and responding to e-mails, order status, etc., in support of the Enterprise Strategic Teams Regular engagement with Inside Account Managers, Inside Sales Manager, Partner teams and Vendors
Qualifications/Minimum Skills Required
Ability to learn fast and absorb knowledge on a daily basis Ability to clearly communicate and effectively work well with others Exceptional written (example: e-mail) and verbal (example: phone) communication skills. Candidates may be asked to demonstrated these skills as part of the interview process Strong time management and organization skills Possess an upbeat and enthusiastic attitude about SHI Self-motivated and willing to learn Preffered Skills: Customer service and/or customer facing experience Well rounded working knowledge of SHI s tool and applications: MySHI, AX, BI, CRM, SharePoint, and Quoting Proficiency in the following applications/platforms: o Office 2013, specifically Word, Excel, PowerPoint, and Outlook o Office 2016 applications are a plus o Windows 10 Some College Equal Employment Opportunity M/F/Disability/Protected Veteran Status Associated topics: agent, disney, insurance, insurance agent, market, marketing, phone, telephone, telesales, vacation
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.