Customer Service Position Available

Sykes in Greeleyville, SC

  • Industry: Retail - Customer Service/Sales
  • Type: Full Time
position filled

Job description

SYKES in Kingstree, SC is under new management!

Do you have a passion for helping others and want to develop or grow those skills? Apply today and come for an onsite interview at our Kingstree, SC location. You could start a new career in less than 3 weeks. Our highly responsive team of recruitment specialists are standing by ready to interview you today!

Thinking about the bigger picture for you - not only do you receive base pay for every hour you work, but based on a 40-hour week, you could earn up to $25K per year after one year, plus full-time benefits, retirement money with employer matching, vacation accrual, perks/discounts, and more! That is a great deal for an entry-level role.

What is in it for you? Glad you asked…

  • Competitive base pay
    • Increases every 6 months
    • Shift differential pay
  • Monthly performance bonuses
  • Full benefits (medical, dental, vision, life insurance, 401K) after 90 days of employment
  • Vacation accrual
  • Extra employee perks and discounts (shopping, tickets and attractions, tuition reimbursement)
  • Fun, family-friendly and lively environment with contests and team bonding activities
  • No experience necessary – we offer PAID training

What will you be doing? We have opportunities…

SYKES is looking for full-time Customer Sales and Services Representatives at our Kingstree, SC location to assist customers, answer questions, process transactions, resolve issues, and recommend new products or services! You will be able to:
  • Engage in a fully paid training program to teach you what you need to know (invest in you)
  • Answer live phone calls during your entire shift from different customers (get variety)
  • Use a computer to navigate various screens to help the customer (improve computer skills)
  • Listen to issues, empathize and solve customer issues (be a problem-solver)
  • Recommend new products or services to each customer (make a difference for someone)

What do you need to be successful at this job? It is simple…
  • Be at least 18 years old with a high school diploma or GED
  • Have reliable, consistent transportation to get to and from our Kingstree, SC location
  • Be able to work a consistent shift that will require afternoon/evenings and weekend day
  • Previous customer service experience is highly desirable
  • Computer skills including keyboard, mouse and multi-screen navigation are extremely helpful
  • Ability to type at least 25 words per minute preferred
  • Previous call center or customer sales and service experience is a plus
  • Ability to pass a 7-year criminal background and oral drug test

SYKES Enterprises provides support to Fortune 500 companies and we operate worldwide. To get to know us a little better, click here.

EEO/AA/M/F/Vet/Disability

About SYKES

Every time a SYKES customer service representative takes a call they have the chance to help someone answer a question, solve a problem, or find something they need. Helping others, we find meaning in our jobs, while working with people who become friends and who are fun to work with. With supportive, caring leadership, our reps enjoy ongoing career opportunities. Serving clients in an array of businesses, our call reps learn about some of the most exciting and leading industries in today's economy.

EEO statement

COMMITMENT TO ETHICS AND EQUAL EMPLOYMENT OPPORTUNITY: Sykes Enterprises, Incorporated is firmly committed to conducting business in compliance with the letter and spirit of the law and other accepted standards of business conduct as reflected in the company's policies. SYKES is proud to be an equal employment opportunity employer. SYKES is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, national origin, ancestry, citizenship, disability/handicap, marital status, veteran status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. EEO.

Required qualifications, skills and experience

High School Diploma or GED, 18 years or older

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