United Services Automobile Association
: $171,450.00 - $171,450.00 /year *
: Information Technology
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LocationPhoenix, ArizonaSecondary Locations Phoenix,Arizona;Job ID R0037638Date posted Sep. 04, 2019Apply Now Purpose of Job Director, IT / Core Property/ Jim Nicholson - Phoenix Campus as Primary Location Advises executive management and multiple teams and provides high level consulting and influence on business initiatives. This position acts as an operational delegate of EMG (Executive Management Group). Directs, plans, and organizes activities of professional and administrative staff engaged in providing information technology services. Provides for technical leadership in the plan, design, development, testing, implementation, or maintenance of business solutions. Leads and directs change management, process improvement, or technical support initiatives cross-departmentally and within assigned unit. Provides long- and short-term strategic direction and analytical support and directs business plan development to execute initiatives. Job Requirements HUMAN RESOURCES: Second level people management responsibilities including hiring, termination, performance management and pay management. Provides formal and informal training and coaching to units/teams in expected behavior and activities. Monitors and tracks progression of unit goals and objectives. DOMAIN: Operational Management (Day-to-Day): Accountable for the day-to-day operation of technical domains. Relies heavily on seniors and leads within their respective teams for functional execution. Regularly identifies, monitors and evaluates key metrics to ensure health and progress within respective domains. Anticipates and responds appropriately to new demands, priorities, challenges, or obstacles. Advises executives and/or senior directors in defining organizational goals and strategic plans. FINANCIAL MANAGEMENT: Each Director is expected to manage and forecast unit level expenses which may include department allocations, Product/Component, 3rd Party, project/program, software and vendor expenses. CUSTOMER RELATIONSHIP MANAGEMENT: Effectively manages relationships with IT and Business teams (cross-functionally) on operational and strategic efforts. Builds relationships and influences leadership outside of respective departments. Identifies and leads cross-departmental improvement efforts. Makes significant impacts external to their primary department. Self identifies improvements and leads initiatives in partnership with other I/T departments. VENDOR RELATIONSHIP MANAGEMENT: Manages and leverages the relationship with 3rd Party vendors to ensure achievement of domain objectives. May be responsible for vendor management activities including service agreements, staff augmentation and technology contracts. Minimum Education: Bachelor's degree required4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree Minimum Experience: 8 or more years experience in a business, analytical or technology support function, plus at least 5 years as a team lead or Manager in a relevant business function or technology environment Experiencing launching a new product line in commercial product space Experience leading teams *Qualifications may warrant placement in a different job level* When you apply for this position, you will be required to answer some initial questions. This will take approximately 5 minutes. Once you begin the questions you will not be able to finish them at a later time and you will not able to change your responses. Preferred Experience: Experience with Duck Creek, Guidewire or other commercial insurance platforms The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. At USAA our employees enjoy one of the best benefits package in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals. USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers. Relocation assistance is available for this position. For Internal Candidates: Must complete 12 months in current position (from date of hire or date of placement), or must have managers approval prior to posting. Want to share this job with a friend? Please enter your email address below, and then use the icons to let people know about this great opportunity! USAA is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, veteran status or any other legally protected characteristic. If you'd like more information about your EEO rights as an applicant under the law, click here for English / Spanish. For USAAs Affirmative Action and EEO statement, please click here. Furthermore, USAA makes hiring decisions compliant with the Fair Chance Initiative for Hiring Ordinance (LAMC 189.00). USAA provides equal opportunity to qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation, please email ...@usaa.com or call 1-800-210-USAA and select option 3 for assistance. USAA means United Services Automobile Association and its insurance, banking, investment and other companies. Banks Member FDIC. Investments provided by USAA Investment Management Company and USAA Financial Advisors Inc., both registered broker dealers. Associated topics: chief executive, chief executive officer, chief information officer, chief technology officer, co founder, director, president, senior director, vice president
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.