Remote Senior Software and Services Customer Operations Representative
VirtualVocations in Dayton, OH
Type: Full Time
A software and services company has a current position open for a Remote Senior Software and Services Customer Operations Representative.
Core Responsibilities of this position include: Identifying customer issues Determining the appropriate actions Assembling the necessary resources to resolve them Applicants must meet the following qualifications:
5-7 years of experience in a sales support/order management role Experience working in a fast-paced/high volume case management environment Experience drafting, submitting, and managing legally binding agreements Familiarity with a CRM platform A detailed understanding of the quote-to-cash process