Telecommute Windows Engineer

Employment Type

: Full-Time

Industry

: Miscellaneous



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A non-profit organization needs applicants for an opening for a Telecommute Windows Engineer.

Core Responsibilities Include:
Utilizing remote management and monitoring system to effectively monitor, maintaining and managing client systems
Logging all customer questions and problems and tracking the issues through to resolution
Ensuring problem resolution by initiating and tracking problem assignments to Support Line resources
Qualifications Include:

Bachelor’s degree in Computer Science, Information Technology, Business Technology, related field of study, or equivalent
Six or more years’ experience in local and wide area networking technologies
Experience providingcustomer support over the telephoneand/or remotely
A minimum of three years’ technical experience managing and maintaining Windows 7 and/or Windows 10
Demonstrated skill in troubleshooting and resolving complex problems with Windows 7 and/or Windows 10
All other requirements necessary for this position

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